Archive for June, 2008


Building a website for SEO success

There are literally thousands of blogs around that will tell you how best to create a website that will appear high on Google and other search engines. Everyone seems to be an expert on Search Engine Optimisation and Marketing at the moment and everyone professes to knowing the inner workings of how Google’s search algorithm is worked out.

Yeah, whatever. I might not be have all the answers, but I know what has worked for us, and I figure there are enough people out there who are still looking for a proven way of improving their result in search engines.

Here are our eight previously-secret “herbs and spices.” Ben, the web marketing guru will be talking about these in the future so for now you only get the headlines:

* Header - make sure you include keywords, not just the name of your site

* Images - name the images with something relevant to your site, not “image_01″ for instance

* Keyword Links - um, use keyword links

* Content - keep your site updated regularly with unique and relevant content

* Code Quality - make sure your site is built according to appropriate standards

* Links In - have legitimate, relevant sites link legitimately to your site. Be careful here and don’t be tricky because it could backfire

* PPC - tie it all in with a good, solid Pay Per Click program to get better results

This is what we do. I’m not saying it will definitely put you on Google’s Page 1 but it certainly won’t hurt.

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Customer relationships are more than skin deep

If you break it down to a basic level, we’re in the business of selling things on the internet. It’s not a very poetic mantra and it isn’t really a well-worded mission statement, but it is what it is. Obviously we try very hard to make our customers happy. If our customers are happy they will visit us again, visit us more regularly and maybe even buy more from us. But it’s not all about the money. We strive to have ongoing partner relationships with our customers, and we try to give back as much as we can.

When we officially launch 2Large2Email next month we expect to be able to give our foundation subscribers a pretty respectful “thank you” package. It’s worth it for a long-term relationship. People who are good enough to buy from our Electronic Software Delivery stores (such as ZoneAlarmStore) have the option to go on our about-once-a-month special subscriber offers list which gives away free stuff and discounts each month. Even if these subscribers never give us another dollar, we’re happy to continue sending them the offers as a thank you. But hey, if they decide to buy something else from us then we won’t say no!

Developing an ongoing customer relationship is definitely worthwhile - for the customer and the vendor. It doesn’t have to be expensive but it does have to give the customer a reason to be part of the relationship. Simply receiving bulk emails with crappy offers will soon be considered spam, and the relationship will come to a speedy end.

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The oil crisis and how it effects your customers

The first five months of this year have seen an average price of just over USD$100 per barrel of crude oil. Some of the economist boffins are predicting prices of USD$200 a barrel by 2009. Obviously this kind of upward trend puts some nasty pressure on the pockets of consumers.

If we have a spending budget of 100% and the price of gas goes from 20% to 30% of our total spend, the effect can be calamitous. This monetary pressure has a domino effect on people and organizations who are vying for the consumer dollar, pound and peso. Typically the first goods and services to suffer in a time of financial squeeze are luxury goods and travel. Like the airlines aren’t finding it tough enough, they’re hit with the double whammy - oil prices and a cutback in consumer spending.

But what happens when consumers have made those first two cuts? What’s next? First on the agenda might/should be expenses relating to oil. Public transport patronage increases, sales of 4 cylinder cars increase, large cars are used less often, etc.

**As an aside, we’re big into Vespas around here: we love the style, the sound and the “la dolce vita” lifestyle. They’re cool, and miserly on gas to boot.**

Companies targeting consumers directly should keep in mind that the product and service offering now, more than ever, has to add value to the customers’ life. That doesn’t necessarily mean lowering prices, but it does mean that discretionary spending is down and buying for need is up. There is of course emotional purchasing, but that’s different again. Value adding doesn’t equate to giving things away for free either - consider convenience, efficiency and other non-tangible assets that you can include in your sale that adds value but doesn’t necessarily cost you much.

When we release 2Large2Email (our file sharing web app) next month you’ll see it isn’t just a way of moving files. There’s a whole lot more being offered to the customer and that will make the user experience even better. You can check it out now, but remember it’s not live just yet!

You can still succeed in a tight economy but you have to give your customers a reason to stick with you.

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Busy, busy, busy

We’re getting very close to releasing 2Large2Email, our file sharing web app. Nigel, our chief web chef, has been whipping the team into a frenzy to have 2Large2Email released and ready to go this July. I should say thanks to everyone who’s already registered their interest in the service. We’re sure it’ll live up to your expectations! OK, we hope it does.

We’ve been busy getting 2Large2Email ready for release, but I have managed to stay abreast of some cool things happening in the tech world. I find the plethora of the iPhone rip-offs quite funny. I saw one in China a couple of weeks ago that was such a bad knock-off it was laughable. But, on the legitimate side of things, there are a few manufacturers who are producing phones with similar functionalities and are reasonable iPhone clones. If you’d like to read about these clones and read some pretty well thought out reviews, check out www.cellphonesgiant.com which is a blog dedicated to comparing and reviewing mobile phones. Interesting!

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Pricing tactics - copying successful models

So many people think they need to re-invent the wheel when it comes to marketing. Always with the next big thing, the bang, the schwizzle, the bling, the blam… the yawn. Sure, there are some pretty exciting new ways of doing things but often people put all this time and effort into fantastic new marketing gimmicks only for them to fail because they’re too complicated, or too stupid.

But I stumbled across a new promotion from Australia’s largest ISP and phone company just now, in a business journal. In a bid to increase its share of the broadband pie, Telstra has copied one of its most successful phone promos and transplanted it straight into the mobile broadband realm. Where customers can get a “free” phone handset if they sign up to a cell plan, they can now get a free laptop with a contracted mobile broadband plan. Uhh, it’s pretty simple!

The customer has to win, of course, when these plans are rolled out, otherwise they won’t succeed. But let’s face it, the concept has worked brilliantly for years with phones so why not laptops? It’s something customers are both familiar and comfortable with, and after 36 months they can trade in and get something new.

I hate to say it, but a big ISP has impressed me (albeit with their pragmatism and common-sense).

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Open Source Software

Sick of buying software that does not work and never gets updated?

Take some time and have a look around at some open source software.
Open source software is community developed software which is free to distribute and modify. 
The websites that host some this software normal doesn’t get very high in search engine results. So next time your looking for some software just just type open source at the end of you search. You might be surprised how good some of it can be.

Check out these links there is a good collection of open source software on there.

http://www.opensourcemac.org/

http://www.opensourcewindows.org/

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Google extends its share of core searches to 61.6 percent in the US

comScore, Inc., has released its monthly comScore qSearch analysis of the U.S. search marketplace. April 2008 saw Americans conduct 10.6 billion core searches, with Google Sites continuing to gain market share as the leading search engine. Google increased its search share to 61.6% in April, up from 59.8% in March. Yahoo! Sites ranked second with 20.4 percent, followed by Microsoft Sites (9.1 percent), AOL LLC (4.6 percent), and Ask Network (4.3 percent). With these figures, the importance of ranking high in Google search results is even more apparent. Websites need to be optimized correctly to make the most of free clicks in the organic search results of search engines and in particular Google. Make sure that the keywords for your industry are used in your website in places such as your URL, Page Title and in particular in the content of your site. In the coming months I will discuss in further detail how to make sure you are doing everything you can to help yourself rank higher in Google and other search engines.

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Stylish news for your mac

acrylicapps.com

Tired of hard to read, intrusive, ugly RSS readers?

Take a look at the at times. Possibly the worlds first good looking news reader. 

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jquery ajax form submit plug-in

Ever needed a quick way to submit a form through ajax? 
Jquery plus a nice little plug-in can help. 

Download jquery and the plugin

Options

  1. $(document).ready(function() {
  2.     var options = {
  3.         target:        ‘#outPutDiv’,   // target element(s) to be updated with server response
  4.         beforeSubmit:  showRequest,  // pre-submit callback
  5.         success:       showResponse  // post-submit callback
  6.     };

Event

  1.    $(‘#formId’).submit(function() {
  2.  
  3.         $(this).ajaxSubmit(options);
  4.  
  5.         return false;
  6.     });

And then simply replace the formId and outPutDiv and your form will be submitted via ajax.
So easy. No unnecessary page reloading needed. 

http://www.malsup.com/jquery/form/#code-samples

Some other available options

  1.        url:       url         // override for form’s ‘action’ attribute
  2.         type:      type        // ‘get’ or ‘post’, override for form’s ‘method’ attribute
  3.         dataType:  null        // ‘xml’, ’script’, or ‘json’ (expected server response type)
  4.         clearForm: true        // clear all form fields after successful submit
  5.         resetForm: true        // reset the form after successful submit
  6.         // jquery $.ajax options can be used here too, for example:
  7.         timeout:   3000

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Sexy Javascript calendars - date pickers

This simple date picker is super easy to install on any website. Purely running on javascript, xhtml and css.
The calendar is fully customizable through css and date formats can be set in the options of the js file.

Below are the to links you will need to get this date picker.

http://www.electricprism.com/aeron/calendar/

Mootools is the javascript framework that the calendar runs on

http://mootools.net/

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